Refund policy
RETURN POLICY
Returns
Absolutely NO refunds on digital products and music due to the nature of the product. Only physical products can be returned in unused condition within 30 days of purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@annelise.us
Absolutely NO refunds on digital products and music due to the nature of the product. Only physical products can be returned in unused condition within 30 days of purchase.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@annelise.us
Shipping
To return your product, you should mail your product to: LeCheminant Music, P,O, Box 301,Alamo, CA 94526, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.